Buy Computer Deals - Amlink Computers Online Computer Sales Terms

All merchandise sold by Amlink is brand new from the manufacturer. Therefore, you can buy computer or computer parts from us without a worry. You may buy computer systems and buy computer parts either online or in our retail computer store in Ann Arbor, Michigan. Amlink offers competitive computer deals and provides great services to our customers. When you order computer parts or buy computer systems online, your order is usually shipped within 24 hours, depending upon availability of merchandise and proper credit verification. Sorry, we do not ship on weekends. In the event of delays, we will attempt to contact you by e-mail or phone.

All local customers may wish to pick up their online orders at our store, thus saving shipping charges. If you wish to pick-up at our store, you must place the order online in order to receive the online prices. Online prices are not valid in-store unless the order was placed online! Please allow 24hrs. (excluding weekends) to process your order. Any orders not picked up with-in 7 days, will be canceled and your credit card refunded less 15% return fee, unless other arrangements have been made with Amlink.

Buy Computers or Computer Parts With Credit Card
We accept American Express, Discover, VISA and MasterCard for any computer or computer part orders in the US and Canada.

Buy Computers or Computer Parts with Check Payment
If you wish to prepay by certified check or money order, send us an email with your shipping information and the items you wish to purchase. We will send you email back with the total cost including shipping and handling which you need to prepay.

Customer Service / Computer System and Part Order information
Customer service may be handled by e-mail, or by calling (734) 528-9800 weekdays 10am-5:30pm Eastern time.

If you need to check on the status of an existing order, send an e-mail to info@amtechonline.com If you do not have email, you can call (734) 528-9800 weekdays 10am-5:30pm Eastern time. Please use your order number with all inquires.

Order and Buy Computer Systems and Parts Through Fax
To place an order to buy computer or computer parts by fax, fax us at (734) 528-9336.

Shipping Your Computer or Computer Parts Order
Our policy is to process all orders promptly. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 24 hours of receiving your order. We ship UPS Ground, and your order should arrive in 3-5 business days. In the event of delays, we will attempt to contact you by phone or e-mail.

We can ship via Federal Express to Alaska and Hawaii.

Shipments to Canada may be subject to import charges and taxes which are the responsibility of the purchaser.

Shipping and Handling Costs
Shipping costs for your order will be calculated by total weight. Shipping and handling costs will be added to your order. Whenever possible multiple items will be packed together to reduce shipping costs.

Returns
Each product is fully guaranteed by the manufacturer. The manufacturer's warranty covers repair or replacement of defective parts, subject to the conditions set forth. On most items, if you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping, handling charges and restocking fee if applicable) within 14 days, subject to a Return Merchandise Authorization # from us. Returns are subject to a restocking fee, depending on the condition of the goods and the packaging material. Due to market conditions, return amounts may be limited to current market value, which may be less than purchase price.

To return an item, first obtain an RMA (Return Merchandise Authorization) # by sending us an email to info@amtechonline.com with your name, item, and order # if you know it. To obtain by phone, call (734) 528-9800. We will send you a RMA# and the address where to send returns.

Mark the RMA# clearly on the outside of the shipping box, and include a copy of your original invoice. Also use a shipping box, never ship an item in it's retail box, this may cause your refund to be reduced or rejected.

The following items are not accepted for returns, refunds, or credits... So, please review carefully before placing an order to buy computer parts in these categories.
CPUs, Hard drives, Memory, Printers, Retail Boxed Video or Sound Cards, CD-RW Drives, Scanners, ANY OPENED RETAIL BOX PRODUCT.
These items, if defective (DOA) will be exchanged only, with-in 7 days of shipment date, outside of the 7 day period these items must be returned to the manufacturer for warranty repair or replacement. You may contact us, or the manufacturer for warranty information.

All exchanged/returned merchandise must be in original factory condition, unmarked and complete, including all drivers, packaging materials, inserts and manuals, rebate/warranty cards (not filled-out), intact UPC labels, and all accessories. Pack the items into a shipping box (refunds may be reduced or voided for improper shipping methods) with plenty of packing material, and taped securely. Failure to include items, original packaging, or if in other than factory condition may cause your refund to be reduced or refused.

Please send your package to us via UPS, Federal Express or insured and prepaid US Mail, use a service with package tracking, for your protection and to ensure prompt delivery. Amlink Technologies can not be liable for lost packages.

We cannot be held responsible for typographic or pictorial errors. We reserve the right to refuse any order.

All graphics and pictures are copyright by corresponding manufacturers.